Case studies

Transformation in practice.

Real engagements. Real complexity. Real outcomes. The names have been changed, but the results are ours.

Featured engagement

Financial Services

Rebuilding the operating model of a $40B bank.

A leading global bank had undergone three failed digital transformation attempts in seven years. Each had produced technology but no adoption, roadmaps but no momentum, and consultants who left before the hard work began.

Taka embedded a 12-person team across four business units for 18 months. We redesigned the operating model, rebuilt the change management function from scratch, and delivered a platform rollout to 22,000 employees — on time, under budget, and with 89% adoption at 90 days.

89%

Platform adoption at 90 days

22K

Employees enabled

18mo

End-to-end engagement

Healthcare

40%

Reduction in admin overhead

Unifying 14 hospital systems under one digital backbone.

Post-merger integration of 14 regional hospital networks with incompatible systems, cultures, and governance structures.

Approach

We designed a federated operating model that preserved local autonomy while enabling enterprise-wide data and workflow standardization.

Outcomes

Unified EHR platform across all 14 systems in 24 months
40% reduction in administrative overhead
Single governance framework adopted enterprise-wide

Manufacturing

23%

Improvement in equipment effectiveness

Accelerating Industry 4.0 adoption across 30 global plants.

A global manufacturer needed to deploy IoT and predictive maintenance technology across 30 plants in 12 countries — with a workforce skeptical of automation.

Approach

We led a change management program that reframed automation as capability expansion, not job replacement, while managing a complex multi-vendor technology rollout.

Outcomes

30 plants live on new platform within 20 months
23% improvement in overall equipment effectiveness
Zero major labor disruptions across all markets

Insurance

Digital channel revenue growth

Transforming a 120-year-old insurer into a digital-first business.

A legacy insurer facing rapid competitive pressure needed to modernize its core systems and fundamentally shift its culture — without disrupting $8B in annual premiums.

Approach

We designed a parallel-track transformation: modernizing technology incrementally while running a culture and capability program that built digital fluency across 6,000 employees.

Outcomes

Core policy system migrated with zero customer disruption
Digital channel revenue grew 3x in 36 months
Employee digital confidence score up 58 points

Government

85%

Citizen interactions now digital

Modernizing citizen services for a national government agency.

A federal agency serving 12 million citizens needed to digitize 40-year-old paper-based processes while maintaining service continuity and navigating complex procurement constraints.

Approach

We designed an agile delivery model within a waterfall procurement environment, enabling iterative progress while meeting compliance requirements at every stage.

Outcomes

85% of citizen interactions moved to digital channels
Average service time reduced from 14 days to 2 days
Delivered on time within original budget envelope

Your transformation story starts here.

Every engagement in our portfolio began with a leadership team that decided the status quo was no longer acceptable. Is yours next?

Talk to Our Team